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Case Studies

Selected highlights from enterprise-scale SharePoint and Microsoft 365 engagements across public sector, education, energy, and government organizations.

BCIT Intranet Modernization

British Columbia Institute of Technology

Education

Situation

A large post-secondary institution relied on a legacy SharePoint on-premises intranet that had grown organically over many years, resulting in an inconsistent structure with poor navigation and low engagement across thousands of staff and faculty.

Challenge

Legacy SharePoint on-premises intranet with fragmented content, poor adoption, and outdated navigation serving thousands of staff and faculty.

Approach

Conducted stakeholder workshops across departments to understand content needs and pain points. Designed a modern SharePoint Online intranet structure with hub sites, audience targeting, and streamlined information architecture.

Deliverables

  • Information architecture and navigation design
  • Hub site and site collection structure
  • Custom SPFx web parts for department-specific needs
  • Governance framework and content ownership model
  • Training and adoption documentation

Results

  • Improved content findability across departments
  • Modern, responsive design with higher engagement
  • Streamlined governance and content ownership model
  • Reduced support tickets related to intranet navigation
Technologies: SharePoint OnlineSPFxReactHub SitesAudience Targeting
SharePoint OnlineIntranetSPFxInformation Architecture

Related services: SharePoint intranet modernization, SPFx development

100TB+ Enterprise SharePoint Migration

Major Energy & Resources Organization

Energy

Situation

A major energy sector organization needed to migrate over 100TB of content from legacy on-premises SharePoint to Microsoft 365 as part of a broader cloud-first digital transformation initiative.

Challenge

Massive on-premises SharePoint environment with over 100TB of content, complex permissions, custom workflows, and business-critical document libraries requiring migration to Microsoft 365.

Approach

Led the end-to-end migration strategy starting with a comprehensive discovery and content audit, followed by phased migration wave planning based on departmental priority and risk assessment.

Deliverables

  • Content audit and volume report
  • Migration wave plan with rollback procedures
  • Permissions mapping and validation scripts
  • Workflow remediation to Power Automate
  • Post-migration governance framework
  • User adoption and training materials

Results

  • Successfully migrated 100TB+ of content to SharePoint Online
  • Zero critical data loss during migration
  • Modernized legacy workflows to Power Automate
  • Established post-migration governance framework
Technologies: SharePoint ServerSharePoint OnlineShareGatePower AutomatePowerShellPnP
SharePoint MigrationMicrosoft 365Power AutomateGovernance

Related services: SharePoint migration consulting, SharePoint governance consulting

Enterprise Content Management Modernization

Municipal Government Organization

Government

Situation

A municipal government faced regulatory compliance challenges with records management across multiple departments, relying on legacy InfoPath forms and manually maintained retention schedules.

Challenge

Complex records management and ECM requirements across multiple departments with regulatory compliance needs, retention policies, and legacy InfoPath forms.

Approach

Assessed existing records management processes and compliance requirements. Implemented a modern SharePoint-based ECM solution using Microsoft Purview for retention and disposition, replacing InfoPath with Power Apps.

Deliverables

  • Records management compliance assessment
  • Microsoft Purview retention policy configuration
  • Power Apps form replacements for InfoPath
  • Governance patterns and department self-service guides
  • Training materials for records coordinators

Results

  • Compliant records management aligned with regulations
  • InfoPath forms replaced with modern Power Apps solutions
  • Automated retention and disposition workflows
  • Enabled department self-service with guardrails
Technologies: SharePoint OnlineMicrosoft PurviewPower AppsPower AutomateCompliance Center
ECMGovernancePower AppsMicrosoft Purview

Related services: Power Platform solutions, SharePoint governance consulting

Modern Intranet Planning & Hub Site Strategy

Regional Healthcare Organization

Healthcare

Situation

A regional healthcare organization needed to consolidate multiple legacy intranet sites into a unified, modern SharePoint intranet to improve internal communications, policy access, and employee engagement across distributed teams.

Challenge

Fragmented intranet landscape with multiple disconnected sites, no consistent navigation, poor mobile experience, and difficulty keeping content current across clinical and administrative departments.

Approach

Facilitated stakeholder workshops with clinical and administrative leads. Designed a hub site architecture with audience-targeted navigation, standardized page templates, and a content governance model that assigned clear ownership.

Deliverables

  • Stakeholder workshop facilitation and findings
  • Hub site architecture and navigation design
  • Page template library and content standards
  • Content ownership and lifecycle model
  • Launch communication and adoption plan

Results

  • Unified intranet experience across all departments
  • Improved mobile access for frontline staff
  • Clear content ownership with reduced stale content
  • Faster rollout of policy and procedure updates
Technologies: SharePoint OnlineHub SitesViva ConnectionsAudience TargetingPage Templates
IntranetHub SitesInformation ArchitectureContent Governance

Related services: SharePoint intranet modernization, SharePoint consulting

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